Whether you need your bed bunked, a washing machine is broken, or you need help with your computer, this page will get you the help you are looking for.
To report a maintenance issue on campus or request a room set up change, please submit a Facilities Services Work Order online. Room set up requests may be made within the first 6 weeks of each semester. You can access the work order system at any time to view the status of your work order by clicking on the "My Requests" tab at the top of the main screen after you log in.
If you have an emergency situation in your room (e.g., actively flooding water) please contact the following:
Monday-Friday, 8:30 a.m. - 2:30 p.m.: (585) 385-8281
All other times: The Office of Safety and Security at (585) 385-8025
If your internet connection is not working, please or contact the OIT Service Desk at (585) 385-8016.
Please report laundry issues using the or the CSC Service Request App ( or App. Store).
Please follow the instructions posted on the vending machines.